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Georgia Center food and banquet manager is in the PSO Employee Spotlight

Katie Phillips is the latest Public Service and Outreach employee surprised with an Employee Spotlight award during a Zoom meeting.

Phillips, food and beverage banquet manager at the UGA Center for Continuing Education & Hotel, was nominated for the award by Georgia Center Director Stacy Jones after Jones received two letters from customers praising Phillips for her service.

“Thank you for helping me provide a (First Year Odyssey) social event this year that was enjoyable and relatively stress free,” wrote education professor Michele Lease. “It’s part of my FYOS each year that students really enjoy, and I was worried that it would not be possible to pull it off this fall.”

Lease placed individual orders for each of her students so that they could get exactly what they wanted. Phillips labeled each wrapped order with the students’ names so they could easily pick their meal out of the bunch without lingering close to other people.

“You really embody the spirit of what we want to recognize with the Employee Spotlight,” PSO Vice President Jennifer Frum told Phillips in presenting the award over Zoom. “Thanks for making the Georgia Center look good. Thank you for making UGA look so good. It really reflects so well on all of us.”

Phillips also heard from Naomi Norman, associate vice president for instruction and director of the FYOS program.

“Everything that has been so disrupted for everyone that it’s wonderful to know that people are finding creative ways to bring people together,” Norman wrote.

Phillips received a gift basket of treats and a framed certificate recognizing the award.

“Not only did these individuals see Katie’s commitment to the Georgia Center but they also saw an employee who pays attention to the details, understands the individuals she is serving, and does it all with enthusiasm and a smile,” Jones said. “She personifies the service standard we want and strive for in our work at the Georgia Center.”

Find out more about the PSO Spotlight and how to nominate an employee at

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